How to return your order:

If you would like to return an item, please contact our customer service (info@igastronomic.com or by phone) within 14 days of receipt. Your return must be confirmed by us in writing.

Important instructions:

The goods must be in perfect condition, i.e. unused, undamaged and complete.

Please use the original packaging and ensure safe shipping.

Unfortunately, custom-made items, reduced goods, individually ordered items and spare parts cannot be returned.

You as the customer are responsible for the return shipping costs.